Customer Service Representative
Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.Provide technical troubleshooting and repair assistance to assigned external customers Provide outstanding customer service through professional phone skills, emails, and team involvement Continue to improve customer service experience, creating engaged customers Follow communication procedures, guidelines, and policies Complete all compliance and training program as assigned Provide support to internal departments for resolving identified equipment and parts issuesSupport Product Management team with technical expertise on assigned projectsAssist QA and Engineering groups in reviewing warranty claims for technical merit when requestedOther duties as assigned by manager High School Diploma and 4 years or relevant work experience Fluency in English and Spanish preferred #J-18808-Ljbffr Recommended Skills Claim Processing Customer Service English Problem Solving Product Management Spanish Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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